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You are editing a customer conversation as a Bell operator.
Every change is audit-logged with a diff. Deletions are soft — use Restore to undo.
Mr. Maël Mountassir
Room #608 · Maintenance · Today 09:42
The AC is leaking in my room, can you send maintenance please?
Guest · 09:42
I'm sorry to hear that! I've notified our maintenance team, they will be with you within 15 minutes. Would you like a change of room in the meantime?
Bell AI · 09:42
No thanks, I can wait. Please just fix it as soon as possible.
Guest · 09:44
Understood, Karim from maintenance is on his way now. I'll follow up after the repair. Thank you for your patience.
Bell AI · 09:45
Admin actions are suspensive — changes notify the customer's manager.