Bell
Super admin
all actions audited
Needs attention

Como · IT · Plan Starter · Created 04 Mar 2025

Back to override toolkit

Rooms override

Force status, re-sync from PMS, reassign housekeeping. Every change is audit-logged.

Forcing status bypasses the normal housekeeping flow.

If the room is managed by the PMS, the next sync may overwrite your change. Use Re-sync from PMS instead when the mismatch comes from a webhook miss.

RoomStatusGuest / housekeeperFlag

#801

Floor 8 · Penthouse

Unassigned

Stuck OOO

Marked OOO 14 days ago, no end date — likely forgotten

#205

Floor 2 · Deluxe

Mr. Silva

Unassigned

PMS mismatch

Bell thinks occupied, Mews says available

#412

Floor 4 · Double

Unassigned

No cleaning log

No housekeeping timestamp since 18 Mar

#608

Floor 6 · Deluxe

Mr. Dupont

Thomas R.

#103

Floor 1 · Twin

Thomas R.

#502

Floor 5 · Suite

Thomas R.