Bookings override
Cancel, modify dates, re-sync from PMS, unlink guest. Admin mutations also push to the connected PMS when possible.
Cancelling a booking from Bell cascades to the PMS.
Mews / Opera / Cloudbeds will reflect the cancellation within 30s. If the booking came from an OTA, refund policy depends on the rate plan.
| Reference | Guest / room | Stay | Status | Amount | Flag | |
|---|---|---|---|---|---|---|
MEW-1042 Mews | Mr. Silva Room #305 | 18 Mar 2025 → 22 Mar 2025 | Checked-in | 880 € | — | |
MEW-1045 Mews | Ms. Robinson Room #102 | 19 Mar 2025 → 21 Mar 2025 | Pending | 280 € | Stuck pending Pending for 4h — PMS webhook may have dropped confirmation | |
MAN-0082 Manual | Mr. Dupont Room #608 | 14 Mar 2025 → 16 Mar 2025 | Checked-out | 480 € | Manual (not in PMS) Created by Marie in Bell, not yet pushed to Mews | |
MEW-0998 Mews | Mr. Laurent Room #204 | 19 Mar 2025 → 22 Mar 2025 | Confirmed | 840 € | Double booking Room 204 also confirmed for guest Martin same dates (MEW-1051) | |
BELL-A7fQ Bell AI | Ms. Martin Room #204 | 19 Mar 2025 → 22 Mar 2025 | Confirmed | 840 € | Double booking Created via chat by guest, overlaps with MEW-0998 | |
MEW-0981 Mews | Mr. Chen Room #412 | 10 Mar 2025 → 12 Mar 2025 | Cancelled | 0 € | — |