Settings
Your personal preferences. Organization-wide config is managed by your Bell administrator.
Profile
How other staff see you in chats and the activity feed.
Name: Marie Lefèvre
Email: marie@oceania.com
Role: Front office
Notifications
Push notifications on this device + in-app alerts.
New chat from guest
Any new incoming message, even on chats assigned to others.
Assigned to me
Only chats where you are the owner.
SLA warnings
When a chat is about to expire its response SLA.
Shift reminders
30 minutes before your shift starts.
Email digest
Language & timezone
Used for date formatting and AI suggestions in your locale.
Quiet hours
Silence push 22:00 → 07:00 based on your timezone.
Current shift
Used to auto-assign new chats when you're on duty.
Security
Keep your account protected.
Password
Last changed 42 days ago
Two-factor authentication
Not enabled — recommended for staff handling guest data
Active sessions
2 devices · this Mac + iPhone
Appearance
Visual preferences on this device.
Reduce motion
Disable animations + drag preview smoothing.
Dark mode
Coming soon — Bell will match your OS.
Leave this session
You'll be signed out on this device only. Active chats remain assigned to you.