Bell

Desk

Oceania Porte de Versailles

Templates

6 quick replies · insert in any chat with / in the composer · variables like {{guest_name}} are filled automatically.

Welcome at check-in

Greetings · Front office · 142 uses · updated 14 Mar 2025

Welcome to our hotel {{guest_name}}! Your room {{room}} is ready. Enjoy your stay — don't hesitate to reach out if you need anything.

Variables detected

{{guest_name}}{{room}}

Filled from the conversation context when inserted — missing values trigger a warning before sending.

In a chat, type /welcome → autocomplete to insert this template.